Dr. Mark Surrey MD Privacy Policy

Privacy Policy.

Dr. Mark Surrey MD of SCRC (“we, “us”, or “our”) operates the surreyivf.com website (the “Site”). This Privacy Policy describes how we collect and use personal information about you when you visit the Site as well as your choices about how personal information will be used. By using the Site, you accept the privacy practices contained in this Privacy Policy. We encourage you to read this Privacy Policy in full to understand our privacy practices before using the Site or submitting any personal information. The information on this website is for educational use only.

Information We Collect

This website stores data in The United States. If you submit any personal information that is not your own, you represent that you have the authority to do so and to permit us to use that information in accordance with this Privacy Policy. If you contact us with a question or comment, we may collect your name and contact information (such as your email or mailing address) in order for us to respond to your request. We may also keep a record of the correspondence in order to assist you in the future.

To opt in to emails, adjust your email and data preferences, or to opt out of further communications, email us at (privacy@surreyivf.com).

By actively opting in to emails from us, you agree that your information may undergo processing including updating your record to reflect your affirmative request to receive emails and tracking within those emails such as when you open them and when you click on links.

We use that data to determine which content resonates with you to personalize your experience and for other marketing purposes, such as determining your interest in infertility services. If you do not want to have your data processed in this manner, you can opt out of emails or you can abstain from opting in to communications. We include a link to change your email preference or opt out on all marketing communications.

Terms & Conditions

By submitting information to the contact us page, you agree to the terms and conditions and to be contacted by email, phone call, or text message, by Dr. Mark Surrey and partners to handle your request, to respond to your inquiry, and/or for promotional purposes.

Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a consultation or ask a question about our services, we will use that personal information to respond to your inquiry. If you provide your personal information to request a treatment, we will use that information to process your payment. We may also save your information to facilitate future consultations or treatments.
To provide, support, personalize, and develop our Website and services.
To create, maintain, customize, and secure your account with us.
To process your requests, purchases, transactions, and payments and prevent transactional fraud.
To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
To personalize your website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).
To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to you when collecting your personal information or as otherwise set forth in the CCPA.

We will not collect additional categories of personal information or use the personal information we collect for materially different, unrelated, or incompatible purposes without providing you notice.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

If you are a California resident, you may exercise the following rights.

Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information collected or disclosed by us; (2) purposes for which categories of Personal Information are collected by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you during the past twelve months. You can make a personal information request twice in a 12-month period, and the website owner will need to collect information from the requesting party so that we can verify their identity. We will respond within 45 days of receiving a personal information request.

Right to Delete. Subject to certain exceptions, you have the option to delete Personal Information about you that we have collected from you.

Verification. Requests for access to or deletion of Personal Information are subject to our ability to reasonably verify your identity in light of the information requested and pursuant to relevant CCPA requirements, limitations, and regulations.

Right to Equal Service and Price. You have the right not to receive discriminatory treatment for the exercise of your CCPA privacy rights, subject to certain limitations.

Submit Requests. To exercise your rights under the CCPA, you can make a request by calling 310-235-3840.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Other California Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

Changes to Our Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

Third-Party Websites

This website adheres to third party processing. This website is not responsible for the content, products, or any other materials hosted on third party websites which are linked on the website. Please be aware of the terms of use and privacy policy of all third party websites before use.

Trademark and Copyright

The SCRC logo and other symbols displayed on our website are the proprietary service marks or trademarks of SCRC or its licensors. Additionally, all content on the SCRC website, including design, text, graphics, logos, images, videos, audio clips, and data compilations are the property of SCRC or its licensors and are protected by United States and international copyright and other intellectual property laws. SCRC’s property may not be used in connection with any product or service that is not SCRC.

Contact Us

If you have questions or concerns about this Privacy Policy, our information handling practices, or any other aspect of privacy and security of your personal information, please email us using the contact form on our website.

You may also write to us at:

Dr. Mark Surrey, SCRC
ATTN: Chief Compliance Officer

Date last updated: February 1, 2024.